ACL 14-20: CalFresh Waiver To Waive Interview Scheduling Requirements (2/27/14)

Instructions on the implementation of the latest FNS waiver: the two-year waiver permits “on-demand” telephone interviews at initial application and at recertification.  Counties have the option of implementing this, but if the county opts in, then “on-demand” will be the default process unless the client requests an in-person interview or if, at screening, the client appears eligible for Expedited services.   Counties can continue the current ability to allow households to complete a telephone interview without a scheduled appointment by calling the CWD or the CWD call center. [Download]